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Account & KYC
12 articles
Deposits & withdrawals
18 articles
Trading
24 articles
Security
9 articles
Fees & limits
7 articles
General
15 articles
Popular questions
How long does KYC verification take?+
Most submissions are reviewed within 30 minutes. Complex cases may take up to 24 hours.
What's the minimum deposit?+
৳100 via bKash, Nagad, or Rocket. Bank transfers start at ৳500.
How do I enable 2FA?+
Go to Security → Two-Factor Authentication → scan the QR with Google Authenticator.
Why is my withdrawal pending?+
Withdrawals are batched every 15 minutes. Large amounts may need manual review.
Can I cancel a trade?+
Market orders execute instantly and cannot be cancelled. Limit orders can be cancelled anytime before they fill.
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